TP, a global leader in digital business services, has been ranked among the top 10 World’s Best Workplaces™ 2026 by Great Place To Work®, marking the sixth consecutive year the company has been recognized on the global list.

Employee voice is central to TP’s workplace strategy. Based on employee feedback and an assessment of workplace practices, the Great Place To Work recognition demonstrates the global reach of TP’s culture and its commitment to creating opportunity at scale. It also reflects the trust employees place in TP leaders, the pride they take in the work they do, and the strong relationships that help teams succeed across TP’s global community. As AI transforms how work gets done, the company is investing in the skills, career pathways and human capabilities that will help employees grow and shape the future of work.

“The companies that thrive in the AI era will be those that invest as deliberately in people as they do in technology,” said Jorge Amar, CEO of TP. “For us, that means giving people the support, trust and opportunities to keep learning and growing throughout their careers. As AI transforms the way we work, we have an opportunity to combine the best of technology with the expertise, empathy and talent of our people. Being recognized among the World’s Best Workplaces is a tremendous honor and reinforces our belief that human potential, empowered by technology, will remain an essential driver of business performance.”

Across its global operations, TP is translating culture into locally relevant action, including:

  • Strengthening employee voice across global operations: In 2025, TP recorded 4.6 million interactions across its employee-listening channels and submitted 623 related workplace action plans through its internal action-planning process. These mechanisms are designed to connect feedback with accountable action and communicate resulting changes back to employees. TP also renewed agreements with labor unions in Colombia and Kenya in September 2026, providing more than 42,000 employees with formal representation in discussions about workplace conditions and labor relations.

  • Empowering employees with training programs and career development paths: During 2025, TP delivered 59.6 million hours of training, reached approximately 65,000 employees through AI learning programs and filled 68% of supervisor-level and above positions through internal promotion. More than 109,000 people also began their first professional role with TP, illustrating the company’s role in expanding access to employment and creating pathways for long-term growth.

  • Expanding access to meaningful employment: Through Impact Sourcing programs, TP works with governmental and nongovernmental organizations to create employment pathways for people who may face barriers to entering the formal labor market. Initiatives include employment support for displaced refugees in Colombia and Europe, skills development for people from rural and low-income communities in India, and programs supporting vulnerable populations in the Philippines.

“Trust in the organization is the most valuable asset on your books,” says Michael C. Bush, CEO of Great Place To Work. “You can’t buy it or steal it, copy it from your competitors or replace it with AI. You have to earn it, each and every day, by showing up for your people. These companies prove that building trust is a proven way to grow in a highly unpredictable world.”

This year’s World’s Best Workplaces recognition is the latest in a series of Great Place To Work distinctions earned by TP operations across Asia-Pacific, Europe, India, Latin America, North America and the Philippines.

ABOUT TP GROUP

TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including high-value digital transformation services, collections and operations consulting. It also offers a range of specialized services such as interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.

For more information: www.tp.com.

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