Fewer people on intake, faster turnaround, and no lost cases: Relu’s new automation captures and centralises every scan and Rx from every source within a minute of arrival

BOSTON and LEUVEN, Belgium, Sept. 29, 2026 /PRNewswire/ — In a typical 100-person dental laboratory, five employees spend their day logging into scanner portals, searching inboxes, and retyping prescriptions. That is roughly a quarter million dollars a year in wages before a single crown is designed. Relu today announced Single Inbox, which automates that work entirely.

Single Inbox unifies and standardizes every incoming scan and prescription (Rx) in one place, ready for scheduling and design. Through official, provider-authorized integrations, it connects to every channel a lab receives cases through:

• Scanners: all major intraoral brands, including 3Shape, iTero, Medit, Dentsply Sirona, Dexis, Shining3D, 3Disc, AlliedStar, and Panda Scanner
• Email: Outlook and Gmail
• Cloud storage: Dropbox, OneDrive, Google Drive, and SharePoint

Setup takes minutes: select a source, log in, and Relu builds the connection. From then on, every case is pulled within a minute of arrival, around the clock, with the complete case record, files, Rx and metadata. Single Inbox is now available on Relu® Automate for all our lab users.

“Manual intake comes with a cost,” said Thomas Beznik, Chief Product Officer and Co-Founder of Relu. “A 100-person lab faces the following challenges doing intakes the manual way:

• Labor: up to five technicians spend their day copying data instead of making teeth
• Speed: cases can wait hours in the intake backlog while the turnaround clock is ticking
• Consistency: a lost email or mistyped Rx becomes a remake, and eventually a lost customer
• Security: staff opening hundreds of attachments and logging into a dozen portals a day is how cyber incidents start

“Single Inbox removes all four,” Beznik continued. “Every case arrives standardized and ready to schedule straight onto the design highway, where Relu AI designs dental models, night guards, crowns, and more.”

About Relu — Relu builds AI design automation for dental labs on a pay-per-case model, serving millions of patients. Relu is headquartered in Leuven, Belgium, with US operations in Boston, and already serves the largest laboratories in America and Europe, and recently secured additional investment from Dental Innovation Alliance to accelerate their US expansion. Explore more at relu.ai.

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SOURCE Relu